Effective Date: December 21, 2024
Introduction
At V. Ferrante & Sons, Inc. (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website (ferranteoil.com) and use our services, including home heating oil delivery sales.
Information We Collect
We may collect the following types of information:
- Personal Information:
- Name
- Email address
- Telephone number
- Billing and shipping addresses
- Payment card information (stored securely to process transactions)
- Account Information:
- Username and password for accounts created on our website.
- Marketing Information:
- Information provided through our marketing forms, such as email address and preferences, if you opt-in to receive discounts or promotional materials.
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders for home heating oil delivery.
- Manage and maintain your online account.
- Communicate with you regarding your orders, account, or inquiries.
- Send marketing communications, including discounts and special offers, if you have opted in to receive them.
- Improve our website and services.
Security of Your Information
We prioritize the security of your personal information. Our website uses Secure Sockets Layer (SSL) encryption to protect data transmitted between your browser and our servers. Additionally, we implement robust security measures to safeguard your stored information, including payment card data.
Marketing Communications
If you opt in to receive marketing communications, we may use your email address and telephone number to send promotional messages, discounts, or other marketing materials. You can opt out of these communications at any time by following the unsubscribe instructions included in the emails or by contacting us at support@ferranteoil.com.
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information by logging into your account or contacting us at support@ferranteoil.com.
- Opt out of marketing communications at any time.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Third-Party Sharing
We do not sell or share your personal information with third parties for their marketing purposes. We may share your information with service providers who assist us in processing transactions or delivering services, but only to the extent necessary to perform these tasks.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: support@ferranteoil.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
By using our website and services, you agree to the terms of this Privacy Policy.